You've got questions. We've got answers.
If you can't find the answer that you're looking for, don't hesitate to contact us.
Cleaning Supplies
No, we bring all of our own cleaning supplies and equipment necessary to complete the job.
General
We highly recommend a deep cleaning for the first cleaning. A deep clean will allow us to clean a home that has not been professionally cleaned in a while. After the initial deep cleaning, regular cleanings will maintain the cleanliness of the home.
Yes, if you're unhappy with any aspect of the cleaning we will gladly address it to your satisfaction.
Yes we charge at the time of booking to secure your appointment and to prevent fraudulant billing.
Tipping is at your discretion.
Of course. We conduct background checks and choose only the best cleaners.
During the first visit, someone should be available to allow the cleaners into the home. After that, it's not necessary. We can enter, clean, and leave following your instructions.
Yes, please email or call us for a quote regarding any special or unique cleaning.
Yes you may skip a week's cleaning without a charge as long as it's cancelled with at least 48 hours notice.
Yes. Our online payment system uses of Stripe, which is one of the world's largest online payment processors. No critical credit card information is stored on our servers and all communication is encrypted with an SSL certificate.
We serve Lodi, Stockton, Galt, Linden, Lockeford, Clements, and most other surrounding areas.
Hours of Operation
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